Manu Agarwal is a customer-focused General Manager with over 23 years of experience in service delivery, strategic transformation, and domain leadership in the U.S. and U.K. insurance sectors. Currently, Manu leads operations for multiple U.S. P&C carriers at WNS, managing a team of over 350 associates across various specialty lines. Previously, Manu held the position of Senior Group Manager at WNS from 2015 to 2021 and served as Senior Manager Operations at EXL from 2001 to 2015. Known for driving transformational programs and fostering a high-performance culture, Manu excels in navigating complex challenges and delivering measurable outcomes.
Location
Pune, India
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