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Sandro Juberto is an accomplished Operations, BPO, and Shared Services Director with over 20 years of experience in enhancing operational efficiency and customer success across global organizations. Currently serving as the Director of Business Processes Services at Wipro, Sandro leads Ad Sales operations for a major social media enterprise and champions digital transformation initiatives. Past roles include Director of Digital Operations at Cognizant and Head of Customer Services at Infosys BPO, where Sandro has consistently optimized processes and managed prestigious client accounts such as Apple and Google, demonstrating a strong capability in client relationship management. Their expertise spans multiple industry domains, including automation, strategic sales, and cross-departmental collaboration.