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Ana Vilanova is a dedicated property manager currently working at Wincasa, where they manage a diverse portfolio of mixed-use buildings and oversee tenant relations and property maintenance. Previously, Ana held multiple roles at Swisscom from 1999 to 2010, including Shop Consultant and Call Center Agent, where they honed their customer service skills and supported business clients. Ana's experience also includes working as a technical manager at the Ville de La Chaux-de-Fonds, where they managed building portfolios and coordinated renovations. They are furthering their education with ongoing studies in real estate management at USPI Formation, building on their earlier qualification in Business Coordination, Marketing, and Management.