Malshani Rathnayake is a Senior Engineer - Tools specializing in application support at Wiley Sri Lanka, where they have been enhancing user training and incident management since 2022. With over four years of experience, they previously held roles at Wiley Global Technology, LSEG Business Services, and other organizations, focusing on improving application performance and user satisfaction. Malshani earned an MBA in Business Analytics from Cardiff Metropolitan University in 2022 and holds a Bachelor's degree in Information Technology from SLIIT. Their strong analytical skills and ITIL certifications enable them to drive impactful results and foster collaboration.
Location
Colombo, Sri Lanka