Webster Five is Central MA's community bank with branches in Auburn, Dudley, Webster, Oxford, Shrewsbury, and Worcester. Access your bank account or learn more!

Banking

Webster Five

Webster Five's headquarters in Webster, MA, United States

The Auburn office focuses on financial services and management, specializing in real estate, loans, and customer experience.

Auburn

Don Doyle

Donald F. Doyle

Jennifer Nickerson

Sonia Mahnot

Brian McEvoy

Teresa Flynn

Michael R. Reid

John Mannila

Ann Kane

Kate Gallo Megraw

The Credit and Lending Team at Webster Five is responsible for evaluating and approving loan applications, managing current loan portfolios, and ensuring regulatory compliance in all lending activities. This includes processing mortgage applications, business loan underwriting, risk assessment, relationship management with clients, and overseeing credit operations to support the bank’s community-focused financial services.

Credit and Lending Team

The Leadership Team at Webster Five is responsible for steering the strategic direction of the bank and ensuring operational excellence across all branches. Comprising senior executives from various departments including marketing, information technology, business lending, mortgage sales, retail banking, risk management, finance, and real estate lending, the team collaborates to drive growth, manage risk, and enhance the customer experience in Central Massachusetts.

Leadership Team

The Branch Operations team at Webster Five oversees the daily operations and efficiency of the bank's branches, ensuring exceptional service delivery and compliance with regulatory standards. They manage staff training, customer relations, and branch performance, supporting the community bank’s mission in Central MA.

Branch Operations

The Marketing Team at Webster Five is responsible for developing and executing strategies to promote the bank's services and products, enhancing brand awareness, and engaging the community across various locations. This includes content creation, market analysis, campaign management, and fostering customer relationships to drive growth and customer loyalty.

Marketing Team

The Information Technology team at Webster Five ensures the seamless operation and security of the bank's digital infrastructure. They manage technology projects, safeguard information, administer systems, and optimize business processes to provide secure and efficient banking services to the community.

Information Technology

The Risk Management and Compliance team at Webster Five is responsible for identifying, assessing, and mitigating financial and operational risks to ensure regulatory compliance and safeguard the bank's assets. Led by the SVP & Chief Risk Officer, the team includes specialists in security and BSA (Bank Secrecy Act) to implement robust risk management strategies and ensure adherence to legal standards.

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Webster Five

Org chart

Teams

Credit and Lending Team

Leadership Team

Branch Operations

Marketing Team

Information Technology

Risk Management and Compliance

Offices

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Webster Five

Org chart

Teams

Credit and Lending Team

Leadership Team

Branch Operations

Marketing Team

Information Technology

Risk Management and Compliance

Offices

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