WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. They believe customer relationships are built through conversations, one message at a time. Through their cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible and engage with their customers in real-time - at scale! They live in the on-demand economy, where customers expect fast, simple and easy service, and that’s exactly what their platform empowers companies to do.


Messaging & Communication

Software

WATI - WhatsApp Team Inbox

The Hong Kong office focuses on business growth and innovation across the Greater China Region and Southeast Asia.

Hong Kong

The Chennai office focuses on sales, marketing, product innovation, and customer support to drive strategic partnerships and growth.

Chennai

This department focuses on managing sales relationships and developing business opportunities in the Latin American market.

Latin America Sales

The Account Management team at WATI ensures the successful onboarding, satisfaction, and retention of clients by managing client relationships and addressing their needs. The team focuses on driving customer engagement, facilitating smooth communication, and providing ongoing support to help clients maximize the value of WATI’s platform. Through strategic account planning and personalized service, they aim to foster long-term partnerships and drive growth for both the clients and the company.

Account Management

The Customer Success and Support team at WATI ensures customers achieve maximum value from their engagement software. They provide proactive support, handle technical issues, guide onboarding processes, and continuously monitor customer feedback to drive satisfaction and product improvements. Their goal is to build lasting customer relationships through outstanding service and support.

Customer Success and Support

This department oversees the development and marketing of products, ensuring alignment with customer needs and business goals.

Product Management

The Engineering Team at WATI is responsible for developing and maintaining the company's customer engagement software built on WhatsApp’s Business API. They design scalable solutions to enable real-time, personalized communication for businesses, ensuring robust performance and reliability. Their tasks range from coding and testing to deploying and monitoring the application, all while innovating to enhance user experience and meet the fast-paced demands of the on-demand economy.

Engineering Team

The Product Management Team at WATI is responsible for steering the development and enhancement of the platform's features and capabilities. This team identifies market needs, prioritizes product initiatives, defines product roadmaps, and collaborates closely with engineering, design, and marketing to ensure the delivery of innovative solutions that enhance customer engagement and satisfaction on WhatsApp’s Business API. They work to align product strategies with customer needs and business goals, ensuring WATI's products remain competitive and industry-leading.

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People (6)

Jobs (0)

Other teams

Account Management

Customer Success and Support

Product Management

Engineering Team

Product Management Team

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People (6)

Jobs (0)

Other teams

Account Management

Customer Success and Support

Product Management

Engineering Team

Product Management Team

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