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Doug Organ is currently the Senior Director of Client Experience at Waste Management, a position held since 2025. Prior to this, they served as the Director of Client Experience and Customer Care Manager at Waste Management from 2014 to 2018. Doug also has extensive experience from Putnam Investments, where they worked as an Operations Leader from 1997 to 2014. They earned a Bachelor of Science in Business Management from Stonehill College, graduating in 1997.