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Eva Leal is an experienced Computer Engineer currently serving as the Director of Global Customer Service Experience at Visa, Inc. With a strong background in consumer electronics and electronic payments, Eva has held various roles at Visa, including Principal Product Manager and Security Solutions Director. Additionally, Eva has worked as an IT Project Engineer at SKY DEVICES Inc. and a Junior Project Manager intern at SACO TRADING, where they significantly improved operational processes. Eva holds a Master’s Degree in Management Information Systems and has further enhanced their skills with additional education from institutions such as The Wharton School and Northwestern University.