Laura Heelan is an experienced professional in customer support and team leadership, currently serving as the Back Office & Retail Team Leader at Virgin Media Ireland since May 2016. Previously, Laura held the position of Performance Enhancement Specialist at Three from September 2015 to May 2016 and has a background in customer service through roles at Yum Catering and Chasers from 2007 to 2013. Laura's academic credentials include a BA (Hons) in Business Studies with Event Management from Limerick Institute of Technology earned between 2010 and 2014, as well as a FETAC Level 5 certification in Social Media for Business obtained in 2015.
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