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Michelle da S. Machado has a diverse background with extensive experience in quality inspection and customer service. Currently serving as an Inspetora de pneus at Vipal Borrachas, since March 2021, Michelle ensures defect-free tires reach customers. Previous roles include an Estagiário at INSS, where responsibilities involved process classification and judicial documentation, and a focus on training and quality improvement initiatives during an earlier internship at Vipal Borrachas. Michelle also demonstrated leadership as a Líder de atendimento at GBarbosa Comercial Ltda, managing a team to enhance customer service. Educational qualifications include a Pós-graduação Lato Sensu in Gestão de Pessoas from Faculdade Anisio Teixeira, expected to complete in July 2024, and a degree from Unifacs, completed in February 2023.