viagogo is a global online platform for live sport, music and entertainment tickets. viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world, and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organizers reach a global audience.

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viagogo

viagogo's headquarters in New York, NY, United States

This department focuses on assisting customers with inquiries, issues, and providing guidance related to products and services.

Customer Support

The Engineering team at viagogo is responsible for designing, developing, and maintaining the technical infrastructure that powers the global ticketing platform. This includes creating scalable software solutions, ensuring secure and efficient payment processing, managing IT support, and optimizing the platform's performance to handle ticket sales and distribution for a wide array of events worldwide. The team collaborates closely to innovate and enhance user experience while supporting the needs of both ticket buyers and sellers.

Engineering

The Operations Team at viagogo ensures seamless execution of ticket transactions and event logistics, oversees day-to-day operational processes, designs and updates event maps, and collaborates with event organizers to optimize ticket availability and delivery. The team also addresses any special operational challenges that arise to enhance buyer and seller experiences globally.

Operations Team

The Business Development and Sales team at viagogo focuses on expanding the company's market presence and enhancing revenue streams by forging strategic partnerships, securing new business opportunities, and optimizing sales processes across various regions including Europe, Latin America, North America, Mexico, and the Middle East. The team collaborates with diverse ticket sellers, from individuals to large event organizers, to ensure a robust and varied ticket inventory for buyers around the world.

Business Development and Sales

This department analyzes and manages chargeback processes to resolve disputes and optimize financial transactions.

Chargeback Operations

This department is responsible for analyzing and mitigating fraudulent activities to protect the organization and its clients.

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People (5)

Jobs (0)

Other teams

Engineering

Operations Team

Business Development and Sales

Chargeback Operations

Fraud Management

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People (5)

Jobs (0)

Other teams

Engineering

Operations Team

Business Development and Sales

Chargeback Operations

Fraud Management

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