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John Hudson is an experienced Customer Success and Account Management leader and a US Army veteran. Currently serving as the Principal Client Success Manager at Veson Nautical since 2025, John previously held significant roles at PowerAdvocate, where they led the Customer Success team and implemented processes that resulted in double-digit ARR growth and reduced churn. John also served as Vice President Operations and Chief of Staff to the CTO at Wood Mackenzie, managing a sizeable budget and overseeing a large technology staff. Their educational background includes a Bachelor's Degree from the United States Military Academy at West Point and a Master’s Degree in Business from Husson University.