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Kate Fay is a seasoned operations professional currently serving as Senior Director of Operations Support at Verizon. With a strong background in network optimization and engineering, Kate has held various leadership roles at Verizon, including Director of Network Optimization and Associate Director of Core Equipment Engineering. Kate's experience encompasses managing complex projects, leading cross-functional teams, and driving efficiency improvements within the organization. Kate obtained a Master of Business Administration from the University of Massachusetts, Amherst, following a Bachelor of Science in Mechanical Engineering from the same institution.