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Samantha Mackey is a highly motivated insurance professional with over 18 years of experience in claims leadership and handling. They have held positions such as Claims Manager at Nationwide Private Client and Senior Product BSA at Verisk, and currently serve as Director of Product Management for Casualty Solutions. Samantha's leadership capabilities are reflected in their successful team management and employee engagement initiatives, achieving high scores in employee satisfaction surveys. They graduated with a Bachelor of Arts in Business Management from Virginia Tech's Pamplin College of Business.