Chris Watkins is a seasoned Customer Experience and Success Strategist with over 20 years of expertise in driving digital transformation and enhancing client journeys. They have held various leadership roles, including Senior Vice President of Client Service Delivery at Velera and Vice President of Client Success at Global Payments Integrated, where they developed innovative strategies and oversaw successful client engagement initiatives. Chris's contributions include leading cross-functional teams, achieving significant revenue growth, and earning a JD Power Award for Service. Currently residing in Utah, they focus on leveraging data-driven insights to enhance customer satisfaction and retention across international markets.
Location
Apex, United States