Marika Tikka is a seasoned customer care and service lead with extensive experience in management and development roles. From 2002 to 2014, Marika served as a Customer Service Manager and Department Store Manager at K-citymarket Oy, overseeing a large team while specializing in customer service and staff recruitment. Currently, Marika is a Customer Service Development Manager and Product Owner at Varma, focusing on agile development and enhancing customer service processes. Additionally, Marika has held leadership positions in various capacities within Kesko, working to improve customer experiences for millions of clients. Marika's educational background includes degrees in Marketing, Human Resources Management and Leadership, and Interior Design.
Location
Helsinki, Finland
This person is not in the org chart
This person is not in any teams