Joanna Hagan is a seasoned professional with extensive experience in user experience and solutions consulting. Currently serving as a Senior Solutions Consultant and Lead Pre-sales Insights Services at UserTesting since May 2021, Joanna focuses on enhancing customer experience through human insights. Previous roles include UX Designer and Researcher at Protect Our Winters UK, where Joanna contributed to climate action initiatives, and Consultant at Robert Half, specializing in recruitment for finance and accounting professionals. Joanna holds a Master of Science in Computing and User Experience from Edinburgh Napier University and a degree in History from The University of Edinburgh.
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