Universal Destinations & Experiences., a unit of Comcast NBCUniversal, offers guests around the globe today’s most relevant and popular entertainment experiences. With three-time Academy Award winner Steven Spielberg as creative consultant, its theme parks are known for immersive experiences that feature some of the world’s most thrilling and technologically advanced film- and television-based attractions. Universal Destinations & Experiences in the U.S. are Universal Studios Hollywood and Universal Orlando Resort. Around the world, UP&R includes Universal Studios Japan in Osaka, a license agreement with Universal Studios Singapore at Resorts World Sentosa, and the recently-opened Universal Beijing Resort.

Amusements

Engineering

Film

Hotels & Hospitality

Parks

Travel & Leisure

Universal Destinations & Experiences

Universal Destinations & Experiences' headquarters in Orlando, FL, United States

The Orlando office focuses on operations, guest services, marketing, and technology solutions for the entertainment and hospitality sectors.

Orlando

This department manages and oversees the operational activities related to network infrastructure and engineering.

Network Operations

The Leadership Team at Universal Destinations & Experiences is responsible for setting the strategic direction and overseeing the operational excellence of the company's diverse portfolio of entertainment destinations. Comprising executives from various functional areas, including business development, legal affairs, marketing, and park operations, this team collaborates to enhance guest experiences, drive innovation, and ensure sustainable practices across all global properties. Their collective expertise fosters a dynamic environment aimed at delivering world-class entertainment experiences while aligning with the company’s vision and values.

Leadership Team

This department focuses on overseeing and implementing digital marketing initiatives and product strategies to enhance brand visibility and engagement.

Digital Marketing Strategy

The Creative and Design Team at Universal Destinations & Experiences is responsible for crafting innovative and immersive experiences that shape the company’s entertainment offerings. This team collaborates across disciplines to design engaging user interfaces, compelling graphics, and captivating narratives that enhance the journey for guests at theme parks and digital platforms. By leveraging expertise in UX/UI design, writing, and visual arts, they ensure that every touchpoint reflects the magic of Universal’s entertainment legacy.

Creative and Design Team

The Engineering and Technical Development Team at Universal Destinations & Experiences focuses on designing, developing, and implementing innovative technology solutions that enhance guest experiences across theme parks and attractions. This multidisciplinary team, comprising cloud architects, software engineers, and digital strategists, works collaboratively to integrate advanced applications, manage data systems, and ensure seamless digital interactions for visitors, thereby driving operational efficiency and elevating entertainment offerings.

Engineering and Technical Development Team

The Data and Analytics Team at Universal Destinations & Experiences is responsible for harnessing data to drive insights and inform strategic decision-making across the organization. This team integrates advanced analytics, business intelligence, and consumer insights to enhance guest experiences, optimize operations, and support marketing initiatives. By leveraging data science and engineering practices, they ensure that the company remains at the forefront of the entertainment industry, delivering memorable experiences to guests worldwide.

Data and Analytics Team

This department focuses on optimizing complex processes and systems to enhance efficiency and productivity.

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People (3)

Jobs (0)

Other teams

Leadership Team

Digital Marketing Strategy

Creative and Design Team

Engineering and Technical Development Team

Data and Analytics Team

Industrial Engineering

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People (3)

Jobs (0)

Other teams

Leadership Team

Digital Marketing Strategy

Creative and Design Team

Engineering and Technical Development Team

Data and Analytics Team

Industrial Engineering

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