Mitchell McKinstry has extensive experience in transformation and process optimization within the aviation and healthcare industries. Most recently, as a Senior Manager at United Airlines, from March 2022 to October 2024, Mitchell led various initiatives focused on analytics and innovation, successfully improving operational performance, customer service processes, and training methodologies across departments. Notable achievements include enhancing cargo loading accuracy and reducing errors through cross-functional workshops and process redesigns. Previously, at Blue Cross Blue Shield of Michigan, Mitchell implemented a triaging process that significantly reduced issue resolution time and saved costs. Academic credentials include a Master of Science in Industrial and Operations Engineering from the University of Michigan and a Bachelor's degree in the same field.
Location
Chicago, United States