Mickey Havrilesko-Chiarini is the Director of Quality Assurance & Training at the University of Miami Health System, a role they have held since 2024. They previously served as a Training Manager at the University of Miami from 2014 to 2025 and held the position of Contact Center Manager at the National Cancer Institute's Cancer Information Service from 1991 to 2010. Mickey also worked as a Program Administrator at Florida International University and as the Director of Helpline Services at Switchboard of Miami, Inc. They earned a Master’s degree in Mental Health Counseling and a Bachelor’s degree in Psychology from the University of Miami.
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