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Xenia Santiago-Borrego, MAOL, has extensive experience in hospitality, human resources, and learning and development. Xenia began a career in customer service with positions at the Miami Marlins and Courtyard by Marriott, eventually progressing to various roles within UKG, where responsibilities included designing learning experiences and leading UI & UX design initiatives. Xenia's work at UKG involved creating inclusive learning programs for over 12,000 employees and partnering with employee resource groups to facilitate professional development. Educational achievements include an Associate of Arts in Hospitality Administration from Broward College, a Bachelor of Science in Hospitality and Tourism Management from Florida International University, and a Master's in Education and Human Development focused on Organizational Leadership & Learning from The George Washington University.