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Kevin Traw is an experienced Operations and Quality Executive currently serving as Vice President of Customer Service at Optum Financial, a position held since 2023. Traw leads over 600 employees in various locations and oversees operations that support 50,000 clients and 20 million customers. Previously, Traw held multiple leadership roles at UnitedHealth Group, including Vice President of Quality Management, and served as Program Director for NATO, leading international teams in significant projects. As a retired U.S. Air Force officer, Traw has extensive experience in managing personnel and operations across various divisions. Traw's education includes an MBA from Embry-Riddle Aeronautical University and executive education programs at Stanford University.