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Nicole G. is a versatile Industrial Engineer with a strong background in process management and customer experience. They have held roles such as Product Manager at Claro Chile S.A. and Strategic Project Manager at the Subsecretaría de Prevención del Delito, where they led the implementation of innovative strategies and improved operational efficiency. Currently, as a Senior Strategy and Operations Manager at Uber, Nicole focuses on expanding Uber Direct's presence in Chile and Central America, achieving significant growth. Nicole has also pursued academic excellence, earning an MBA from Pontificia Universidad Católica de Chile and an engineering degree from Universidad de los Andes.