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Emina Mahtani is an accomplished professional with a strong background in operations and community management in the coworking and transportation sectors. At WeWork Japan, Emina held several key positions including Manager of Member Experience Operations, where leadership in hiring and team setup resulted in an 82% decrease in first reply time and a 95% reduction in inquiry handling time. As Community Lead, Emina managed three Tokyo locations, achieving a remarkable 320% increase in sales KPI and maintaining over 90% occupancy. Also notable is Emina's experience with Uber as Senior Manager of Member Experience Operations, overseeing the OEO function for Japan and South Korea and managing a team of over 50 professionals. Emina holds a Bachelor's degree in Political Science and Economics from Waseda University.