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Alyssa Taffaro is the Head of LatAm Customer Experience at Uber. With a robust background in international business and customer relations, they have held various roles, including Customer Experience Project Manager and Sr. Program Leader at Uber, where they focused on enhancing customer experiences in the LatAm region. Alyssa's previous experience includes serving as a Community Economic Development Facilitator in the Peace Corps, where they improved loan default rates for local microfinance institutions. They have also contributed as a Business Analyst at Angel Ventures, providing consulting services to startups. Alyssa holds multiple degrees in International Business and Spanish, graduating Magna Cum Laude from the University of New Hampshire.