Natalie Napolitano is a strategic customer success leader with over 16 years of experience in the Enterprise SaaS sector. Currently serving as a Senior Customer Success Manager at Twilio, Natalie maintains a strong focus on client retention and relationship management, having previously overseen a $3.8 million portfolio at Salesloft. Throughout their career, Natalie has successfully engaged with C-level executives, developed strategic partnerships, and driven significant revenue growth across multiple roles, including positions at Groupon and Envoy Global. They hold a Bachelor’s degree in Communications, Public Relations, and History from Marquette University.
Location
Phoenix, United States
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