Ronald Wagogo is a Principal Escalation Engineer at TTEC, where they leverage their strong interpersonal skills and technical expertise to resolve complex problems in the Contact Center/IPCC domain. Prior to this role, they served as a Senior UCC Engineer at Optanix and a Voice Communications Engineer at Partners HealthCare. Ronald started their career in network operations at Nortel Networks and further honed their skills at Cisco Systems as a Technical Marketing Engineer. Their extensive experience includes providing training, guidance, and global support in various technical capacities.
Location
North Weymouth, United States
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