James Downing is an experienced IT professional currently serving as IT Scrum Master II at TruStage since January 2022. Previously, James held multiple roles at Amica Insurance, including Associate Release Train Engineer and Scrum Master from November 2019 to January 2022. At Virgin Pulse, from February 2016 to November 2019, James progressed from Team Lead, Tier 3 to QA Engineer and Scrum Master. Earlier experience includes various positions at ShapeUp, Inc., from December 2011 to February 2016, where roles encompassed QA Engineer, Junior Quality Assurance Engineer, Participant Support Team Lead, and Participant Support Representative. James completed a Bachelor's Degree in History at Saint Anselm College (2007-2011) and earned a Master of Business Administration (M.B.A.) from Providence College (2018-2021).
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