Olivier Fourniol is an experienced professional in account management and customer success, currently serving as a Technical Partnership Account Manager at trivago since September 2018. With a solid background in sales and customer service, Olivier has successfully managed French and English-speaking accounts, focusing on enhancing performance on the metasearch platform. Previous roles at trivago include Customer Success Manager and Key Account Manager, where Olivier built lasting relationships with hotels and provided essential support. Prior to trivago, Olivier worked at Apple as an AppleCare Advisor, earning the AppleCare Excellence Award, and held various roles at Amazon, gaining extensive experience in customer and seller support. Olivier holds a Master's degree in Marketing and Industrial Negotiation from IDRAC Lyon and a BTS in Industrial Product Design from Lycée J. ALGOU D.
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