Serena Hotels has established itself as one of the world’s leading hospitality brands offering quality accommodation, unique holiday and conference solutions, cultural heritage and adventure tourism. Its collection of 35 unique hotels, resorts, safari lodges and camps, palaces and forts located in East Africa (Kenya, Tanzania, Zanzibar, Rwanda and Uganda), Mozambique and South Asia (Pakistan, Afghanistan and Tajikistan) are in some of the world’s most interesting, enchanting, historic, and exotic settings. 

Hotels & Hospitality

Serena Hotels

Serena Hotels' headquarters in Nairobi, Kenya

This department manages all activities related to guest reception and customer service at the front desk.

Front Desk Operations

This department focuses on food preparation and service, ensuring high-quality culinary experiences.

Culinary Services

This department manages guest services, oversees front desk operations, and ensures security and administrative functions within the front office.

Front Office Operations

This department is responsible for driving revenue through the management and execution of sales strategies.

Sales Department

This department oversees the management and service of food and beverage operations, ensuring quality and efficiency in dining experiences.

Food and Beverage

This department is responsible for managing employee relations, recruitment, training, and organizational development.

Human Resources

This department focuses on overseeing the strategic direction and operations of the organization.

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People (6)

Jobs (0)

Other teams

Culinary Services

Front Office Operations

Sales Department

Food and Beverage

Human Resources

Executive Leadership

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People (6)

Jobs (0)

Other teams

Culinary Services

Front Office Operations

Sales Department

Food and Beverage

Human Resources

Executive Leadership

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