Kevin Joseph is an experienced technical support specialist currently employed at Toast since May 2021, where responsibilities include providing customer-facing assistance and resolving complex issues through various communication channels. Prior experience includes roles as a lead bartender at Rock Bottom Restaurant & Brewery, a contact tracing investigator at Partners In Health, and a customer relations coordinator at Dunkin', showcasing a strong background in customer service and problem-solving. Kevin also served as a shift supervisor and bartender at California Pizza Kitchen, successfully leading teams and managing operational tasks. Educational qualifications include an associate's degree in Computer Science from Quincy College, with additional training from Year Up United and Massachusetts Bay Community College.
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