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Cristianne Couto is currently the Service Delivery Manager of Digital Business Transformation & Innovation at Tivit Soluções Digitais, where they lead initiatives focused on process transformation and innovation. With 22 years of experience in software development, project management, and team leadership, Cristianne has spent the last decade in roles that emphasize agile methodologies and strategic operations. They have held several positions in prominent companies, including Project Manager and TI Manager, and have consistently focused on client relationships and problem-solving to achieve set goals. Cristianne is pursuing further education at Universidade Católica de Salvador while holding a Bachelor's degree in Information Technology and a specialization in Computer Networks.