Kevin D'Sa is an experienced IT professional currently serving as the ITSG Team Lead at timbre Digital since June 2021, managing enterprise customers' IT, mobile, and network needs while ensuring service quality and adherence to KPIs and SLAs. Prior to this role, Kevin held various leadership positions at Spark Digital NZ from November 2009 to May 2016, overseeing Managed Mobility, Network teams, and strategic ICT delivery capabilities, in addition to managing operations in both Cloud Services and Service Desk roles. Kevin's career began as a Technical Analyst at Spark New Zealand from November 2007 to November 2009, following an acting Team Lead position at HP, where Kevin developed a team of help desk analysts. Kevin holds a degree in Electronics and Instrumentation Technology from the Institute of Technology and an Intermediate in Science from St. Xavier's College.
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