Leo Ramphanket is an experienced professional in operations management and customer service, currently serving as Partner Operations Manager for Trust and Safety at TikTok since September 2021. Prior to TikTok, Leo held various roles at TDCX, including Deputy Manager overseeing contact center operations for Facebook, where responsibilities included performance reviews and service excellence initiatives. Previous positions at Facebook encompassed roles as Client Service Team Leader and APAC Advertiser Support Associate, focusing on performance management and customer support. Leo's experience also includes working as a SEA Business Support Specialist at PayPal and a Senior Customer Support Representative at Scicom MSC Berhad. Leo holds a Bachelor of Arts in English Language and Literature from Ramkhamhaeng University.
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