Christian Hernandez has extensive experience in operations and service delivery, currently serving as Gerente de Operaciones y Service Delivery at TIBA IT Services since June 2022. Previously, Christian held the position of End User Support Manager at MetLife from January 2019 to June 2022 and was Gerente de Calidad y Servicio al Cliente at Servicios D.R. de México from May 2015 to June 2022, where responsibilities included managing service and technical support. Earlier roles included Coordinador de Soporte Técnico at Dentegra Insurance Company and a Project Leader at Hewlett-Packard, focusing on technical support across various regions. Christian holds a degree in Administrative Informatics from Universidad Tecnológica de México, completed in 2004.
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