Wilfredo Sotto is a professional services consultant specializing in Genesys Cloud and PureConnect, currently serving as a Senior IT Communications Engineer at Thermo Fisher Scientific since 2022. They have extensive experience in IT, having previously held roles such as Professional Services Consultant at Genesys and Technical Support Engineer. Wilfredo holds a Bachelor of Science in Information Technology from Cavite State University, earned in 2014. Their expertise encompasses system architecture, software development, and customer support, complemented by a commitment to process improvement and team collaboration.
Location
Calabarzon, Philippines
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