The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authentic you. 

Our environment is always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! 

Our Purpose:
To inspire reading. learning, creativity and play - making lives more fulfilled.

Our Values:
We are Crafty | We are Caring | We are Can-do

Hybrid Working:
Most of our roles at Support Centre offer a really flexible approach to Hybrid working. 1 or 2 days in the office does the job for us to work collaboratively, and we use Microsoft Teams for those virtual catch-ups.  


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The Works Stores Ltd

The Works Stores Ltd's headquarters in Birmingham, United Kingdom

This department focuses on supporting and enhancing the sales process through various assisting roles in retail environments.

Sales Operations

This department focuses on overseeing and coordinating sales activities across various regions and areas.

Sales Management

The Retail Operations team at The Works Stores Ltd is dedicated to ensuring the smooth functioning of retail locations, focusing on enhancing customer experiences and driving sales performance. This team, composed of Store Managers and Area Managers, works collaboratively to implement operational best practices, support staff training and development, and maintain an inviting store environment that reflects the company's values of creativity, care, and a can-do spirit. Their commitment to inspiring reading and learning is at the heart of their daily activities, fueling a vibrant atmosphere for both employees and customers.

Retail Operations

The Merchandising and Buying team at The Works Stores Ltd is responsible for selecting and sourcing a diverse range of products that inspire creativity and learning. This dynamic group collaborates to ensure an engaging and appealing assortment of items in-store and online, leveraging market trends and consumer insights to optimize product offerings. Their efforts directly contribute to creating a fulfilling shopping experience that aligns with the company’s purpose of inspiring reading, learning, creativity, and play.

Merchandising and Buying

This department is responsible for acquiring goods and services needed by the organization through effective procurement strategies.

Purchasing Services

The Human Resources and People Management team at The Works Stores Ltd is dedicated to fostering an inclusive and supportive workplace culture that aligns with the company's values of being crafty, caring, and can-do. This dynamic team is responsible for managing employee relations, overseeing health and safety, enhancing talent attraction, and streamlining pay and benefits processes, all while ensuring that team members feel inspired and engaged in their roles. By promoting a positive environment, they help empower employees to be their authentic selves and contribute to the company's mission of inspiring reading, learning, creativity, and play.

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People (23)

Jobs (0)

Other teams

Sales Management

Retail Operations

Merchandising and Buying

Purchasing Services

Human Resources and People Management

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People (23)

Jobs (0)

Other teams

Sales Management

Retail Operations

Merchandising and Buying

Purchasing Services

Human Resources and People Management

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