Michael Shonk is a dedicated facilitator, trainer, and content creator with extensive experience in customer service and training roles. They managed teams at Comcast and AT&T, focusing on customer satisfaction and employee development, and recently transitioned to a Training Specialist position at the LEGO Group. Michael's career path reflects a strong commitment to personal growth, evidenced by their pursuit of an MBA with a specialization in Positive Organization Development from Champlain College. With certifications in Six Sigma and LEAN methodologies, Michael aims to integrate project management principles into their future career.
Location
Hartford, United States
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