Dakota Pelletier is an experienced leader in business intelligence, capacity planning, and workforce management, with over two decades in call center operations and advanced analytics. They have held significant roles at Cbeyond, Comcast, and Cox Automotive, where Dakota established and led departments focused on workforce analytics, predictive modeling, and operational efficiency. Currently, Dakota serves as the Assistant Director of Operational Modeling and Analytics at The Hartford, continuing to drive insights and improvements in workforce strategies. Dakota holds a degree in Mathematics and Computer Science from California State University-Sacramento.
Location
Hiawassee, United States
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