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Colleen Olsen is the Director of Operations for Creative and Demand Services at The Channel Company, where they oversee the execution of marketing campaigns for high-tech companies. With over 12 years of experience in project and account management, Colleen specializes in data analysis, ROI reporting, and business process improvement. They have previously worked as a Project Analyst at By Appointment Only, Inc., and held various roles including a paralegal at the Law Offices of Iannella & Mummolo. Colleen earned a B.A. in Political Science with a minor in Sociology from Emmanuel College, where they also contributed to web content management.