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Fernanda Villasana D. has over 13 years of experience at Tetra Pak, currently serving as Global Manager Learning & Development Services. In this role, Fernanda leads global learning and development operations for a multicultural team, ensuring high-quality service delivery to 25,000 employees across 160+ countries. Previous positions include Manager Learning and Development Services Americas, where Fernanda improved KPIs and client satisfaction, and Learning and People Development Specialist, focusing on portfolio administration in the Americas. Earlier career roles include recruitment coordination and personnel administration. Fernanda's educational background includes a Professional Diploma in Digital Learning Design from the Digital Learning Institute, a degree in Business Administration from Escuela Bancaria y Comercial, and a Técnico Superior en Administración de Empresas Cooperativas from Universidad Autónoma de Querétaro.