Andre Moguel currently serves as a Test Lead at Testlio, where responsibilities include participating in client strategy meetings to align testing processes with client needs and utilizing Jira and TestRail for test management. Previously, as a Software Quality Assurance Tester, Andre collaborated with team members on testing cycles, executed various testing levels, and tracked software defects using the Testlio platform and additional tools. Prior experience includes a role as a Remote Customer Service Agent at Belize Telemedia Limited, where responsibilities encompassed troubleshooting mobile and internet services, addressing billing and payment issues, and assisting customers with service upgrades.
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