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Craig Dawson is the National HVAC Technical Manager at Tesco Maintenance, where they manage a team of engineers to deliver high-quality HVAC services across 550 stores. With a background in strategic service delivery, Craig has held various roles within Tesco, including National HVAC Operations Manager and HVAC Manager, where they were accountable for budgets, team training, and risk management. Previously, Craig worked as a Refrigeration Engineer for multiple companies, gaining extensive experience in servicing and maintenance of refrigeration systems. Craig studied Electrical and Electronics Engineering at Ayr College.