Paulo Silva is a bilingual service delivery and customer experience leader with over 14 years of experience specializing in Trust & Safety and Global Operations within the fintech and digital transformation sectors. Having held positions at esteemed companies such as Nubank, Teleperformance, and Concentrix, Paulo has a proven track record of optimizing operations, fostering team engagement, and driving significant revenue growth. Currently, as a Global Service Delivery Manager at Teleperformance, Paulo leads initiatives in sensitive content moderation and ensures compliance with established guidelines. Paulo holds a degree in Processos Gerenciais from Uninove - Universidade Nove de Julho.
Location
São Paulo, Brazil
Links
This person is not in the org chart
This person is not in any teams
This person is not in any offices