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José Córdoba Rodríguez is a computer science engineer with a strong background in business intelligence, data analysis, and planning. They have over ten years of experience in the contact center industry, where they have excelled in roles such as Business Intelligence Sr Manager at Teleperformance, implementing data-driven solutions that significantly reduced operational costs and reporting times across multiple countries. José holds degrees in information technology and computer systems engineering from Instituto Tecnológico de Aguascalientes and Universidad Autónoma de Aguascalientes, respectively. Currently, they are known as the go-to person for data-related matters within their team, continually aiding others through the organization and interpretation of information.