David Pacheco Carbonell is the Senior Vice President of Client Services at TP, where they lead a team providing strategic and operational support to global clients across various industries. With over 18 years of experience in the outsourcing business, David has developed expertise in customer experience management, workforce management, and quality assurance. Previously, David held various roles at companies including V.O. Group, Teleperformance, and North Star Media, where they focused on improving operational systems and delivering exceptional client outcomes. David earned their degree from Universidad de Costa Rica and is passionate about driving innovation and creating value for clients.
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Barcelona, Spain
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