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Arya Budi Tristanto is an operations and service management professional with over 10 years of experience in driving efficiency and improving customer experience across various sectors, including e-commerce and digital products. Arya has held roles at companies such as Telkom Indonesia, where they currently manage platform operations and product management, and previously led user support at BLANJA.com. They also served as a Project Development Manager at both Fed Group Corp and PT Netwave Multimedia, where Arya developed and executed project plans while fostering high-performing teams. Arya is pursuing a Bachelor of Economics degree at Sahid Jakarta University.