Cedric Ishimwe is a skilled Software Support Engineer Level 3 at Tek Experts since July 2022, specializing in technical support for Microfocus Cyber Security and IAM products. Cedric collaborates with customers to resolve software issues, focusing on continuous improvement and exceptional service delivery. Prior experience includes serving as a Software Support Engineer Level 2 at Micro Focus from October 2022 to March 2023, and as a Technical Support professional at the Rwanda Revenue Authority from August 2021 to July 2022. Cedric holds a Bachelor's degree in Computer Engineering from Saurashtra University, Rajkot, earned between August 2013 and January 2017.
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