Kartheepan Kanagaratnam is a seasoned Salesforce Consultant at TechMatrix Pte Ltd since December 2019, specializing in business requirements development, process flows, application design, and multiple end-to-end Salesforce implementations, including Sales Cloud and Service Cloud. Prior to this role, Kartheepan served as an Assistant Manager at the Management Development Institute of Singapore, overseeing various ERP solutions and project coordination. Experience also includes positions as an IT Consultant at Service Quality Centre (Singapore) focusing on system enhancements and testing, and as an IT Quality Assurance Officer at BRCHM managing a school management system. Beginning a career as an IT Business Analyst at ADS SOFTEK PRIVATE LIMITED, Kartheepan gained expertise in business requirement analysis and technical design. Educational qualifications include a Diploma in Computer Networking from Singapore Polytechnic and a Bachelor of Information Technology from the University of Newcastle.
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