Jermaine Ward is a UX Coach and Design Facilitator with a passion for enhancing customer experiences. Currently, they serve as a Senior User Experience Designer at TD and own a consultancy called This is UX, which empowers tech professionals and businesses to enhance their offerings. From 2017 to 2021, Jermaine worked as a Contract Product Designer, where they conceptualized an innovative educational prototype while conducting extensive user research. They have also instructed and mentored students in UX Design at General Assembly. Jermaine holds a Bachelor of Arts in English Language and Literature from York University, completed in 2015.
Location
Toronto, Canada